This policy explains what Eddies Appliance Repair Inc ("Eddie's Appliance Repair") collects when you use eddieshomeappliancerepairs.com or request service, how that information is used, and the choices you have. Eddie's Appliance Repair is a residential appliance repair business at 90 Cain Drive, Brentwood, New York 11717.
Information We Collect
We collect only what we need to schedule and complete a service visit. When you call, email, or submit the request form, that typically includes your name, phone number, email address if you provide one, service address and city, the appliance type, brand, model number if available, and your description of the problem.
We do not ask for and do not want payment card numbers, bank details, or government identification numbers through this website. Payment is handled at the time of service.
How We Use It
- To confirm that your request fits the residential work we do and our coverage area.
- To schedule a visit in our scheduling system, Jobber, and to check current availability.
- To prepare for the visit and diagnose the reported symptom.
- To contact you about the appointment window, the findings, or the recommended work.
- To keep a service record supporting the warranty on completed work.
We do not sell, rent, or trade your information. We do not share it with third parties for their own marketing.
Service Providers
We use Jobber to manage scheduling and customer records, and our web host receives the request form when you submit it. These providers process your information only to support our business and under their own privacy terms.
Website Data
Our web host keeps standard server logs, which may record IP addresses, browser type, pages requested, and timestamps. These logs support security and troubleshooting.
The service area map and the town maps on this site are embedded from third-party providers, including Google. When one of those maps loads, the provider may receive your IP address and standard request data under its own privacy practices. The Google reviews shown on this site are loaded by our server, not by your browser.
Analytics and Advertising
We use Google Analytics and Google Tag Manager to understand how visitors find and use this website, and Google Ads conversion tracking to measure whether our ads lead to service requests and calls. These tools use cookies and similar technology and may collect your IP address, device and browser details, the pages you view, and how you arrived at the site. They do not receive the contents of the request form.
You can limit ad personalization in your Google ad settings, opt out of Google Analytics with the browser add-on, or block cookies in your browser. Google's own practices are described in its privacy policy.
How Long We Keep It
Service records are retained for as long as needed to support the warranty on completed work, to answer follow-up questions about a prior repair, and to meet ordinary business and tax record-keeping needs.
Security
This site is served over an encrypted connection, and form submissions are transmitted to us over that same connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
This website is intended for adults arranging appliance service. We do not knowingly collect information from children.
Your Choices
You may ask what information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Call 631-431-0849 during business hours or email info@eddieshomeappliancerepairs.com to make a request.
Changes to This Policy
If this policy changes, the revised version will be posted here with a new effective date.
Contact
Eddies Appliance Repair Inc
Brentwood, New York
631-431-0849
info@eddieshomeappliancerepairs.com
Monday through Friday, 8:00 AM to 7:00 PM. Saturday, 8:00 AM to 5:00 PM. Closed Sunday.
