Privacy Policy

PRIVACY POLICY

Welcome to the privacy policy page of Eddie’s Appliance Repair. We take your privacy seriously and want you to understand how we collect and use your information. Please read through this privacy policy carefully to learn more about our practices.

INFORMATION WE MAY COLLECT FROM YOU

At Eddie’s Appliance Repair, we value your privacy and are committed to transparency about the information we collect from you. When you visit our website or contact us for services, we may collect your name, phone number, email address, and home address. We may also collect information about the appliances that need repair or maintenance and details about the issues you are experiencing. Additionally, we may collect information about your device and web browsing activity through cookies and similar technologies. This information helps us to provide efficient and high-quality services to you. Rest assured that we will never share your personal information with third parties without your consent.

WHERE WE STORE YOUR PERSONAL DATA

At Eddie’s Appliance Repair, we understand the importance of your personal data and take all necessary precautions to ensure its safety and security. We store your personal data on our secure servers and databases, which are protected by advanced security systems and firewalls.

We also maintain physical safeguards such as locked file cabinets and restricted office access. We only store your personal data for as long as necessary to provide you with our services and comply with our legal obligations.

We do not sell, trade, or rent your personal data to third parties for marketing purposes. If we have to share your personal data with third-party service providers, we ensure that they provide adequate data protection and security.

Your trust is important to us, so we take our responsibility of safeguarding your personal data very seriously. If you have any concerns or inquiries about our data storage practices, please do not hesitate to contact us through our customer portal or via the email address provided on our website.

USES MADE OF THE INFORMATION

At Eddie’s Appliance Repair, we understand the importance of protecting our customers’ personal information. We collect and utilize the data you provide us to deliver efficient, reliable, and high-quality services. Here are some of the ways we make use of the information you provide us:

1. Service Delivery:

We use your provided information, such as name, phone number, and address, to set up appointments to deliver the repair services you require. We may also use the information to communicate with you in case of any changes in the agreed-upon schedule.

2. Communication:

We may use your contact information, including phone number and email address, to provide you with updates and information about your service and promotions and other special offers that may interest you.

3. Improving Our Services:

We may use the information collected through customer feedback to improve our services and ensure that we continually meet and exceed our customers’ expectations. Additionally, we may use the information to troubleshoot issues and provide prompt and effective solutions.

4. Compliance:

In accordance with state and county laws, we may use your information to comply with any legal or regulatory requirements that we may be subject to.

Eddie’s Appliance Repair is committed to upholding the privacy of our customers by only using their information in the ways described above. We take the responsibility of seriously protecting our customer’s personal information and strive to ensure that our business practices align with the highest ethical standards.

DISCLOSURE OF YOUR INFORMATION

Eddie’s Appliance Repair may disclose your information as required by law or as necessary to uphold our policies. We may also share your information with our trusted partners and service providers, but only to support our business operations. Your information is safe with us and will not be sold or shared for marketing purposes.